Terms of Use & Privacy Policy

COPYRIGHT POLICY

© Momentom Collective 2021

Momentom Collective retains copyright overall text, slogans, images, video, concepts, retail designs, project concepts, and website design presented on this website including files downloadable by this website.

All content can be used for personal, but not commercial use unless otherwise granted permission from the Momentom Collective.


TERMS & CONDITIONS


GENERAL

In these Terms and Conditions; Momentom Collective means the Momentom Collective Experience Inc (785894338) and You mean you, the person acquiring goods and services from Momentom Collective. These Terms and Conditions can be amended by Momentom Collective at any time. Reasonable effort will be made to inform clients of changes. Notification of changes may be made via email, published on our website, social media, and in signage and announcements.

Acceptance of Terms and Conditions is a condition of participation in our projects and services. Continued use of Momentom Collective services and/or payment of service is deemed to be acceptance of these Terms and Conditions.
Momentom Collective takes the protection of your personal information seriously. If you have any questions about our Privacy Policy, or if you wish to request access to your personal information, correct or update your details or raise any privacy concerns you may have, please contact us at thrive@momentomcollective.com


T & C

In voluntarily attending services with Momentom Collective, you agree that you are undertaking a form of exercise which has an inherent risk of injury. You agree that neither you, your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Momentom Collective or its members for any personal injury or property damage/loss, whether caused by negligence or otherwise.

A waiver form must be completed prior to your first attendance to any activity, class, workshop, or stay with Momentom Collective, by completing and signing this form you are agreeing to Momentom Collective’s conditions of participation and term agreement.

All sales are final. Momentom Collective does not offer refunds on services or products for change of mind, user error, or any other reason. In the instance of, injury, illness, change of address Momentom Collective reserves the right to review each case and will request official supporting documentation (e.g. a medical certificate).

Momentom Collective may take photos and/or filming at any class, workshop, Retreat, Artist Residency, or YTT. This footage may then be used for marketing and social media purposes as well as the production of online materials. Please advise us if you do not wish to have your image used for these purposes.

TRAVEL INSURANCE

It is your responsibility to organize appropriate travel and health insurance. You should ensure that your insurance has the relevant cover for you to participate in aerial classes, fitness activities, and any other activities that may be included in the retreat you have chosen.

Travel insurance is a requirement for all retreat attendees.

 

CANCELLATIONS

Formal booking deposits are 50% of your total reservation and are nonrefundable. 

If canceled 30 days or more before your stay, 50% of the initial deposit will be applied to any future residency to be used within 12 months. 

Any amount paid above the residency or retreat deposit will be refunded when canceled more than 30 days in advance. 

No refund or credits will be issued to residents who cancel within 30 days of residency start, or for residents who choose to leave early.

Date changes can be made for a residency when more than 30 days’ notice is provided, depending on availability. Date changes that are made with less than 30 days notice will incur a change fee. Momentom Collective holds no responsibility for missed and delayed flights, missed transfers, visa implications, and/ or denial of entry into countries of residencies, illness, injury, or acts of god that may affect guest arrival date. No refunds or alternatives will be made for any part of the Residency or Retreat not attended as a result.

Momentom Collective reserves the right to change or cancel a retreat or Artist Residency if insufficient bookings have been received. In the event of an alteration or cancelation, every effort will be made to avoid inconvenience by offering an alternative solution and full refund (except the mandatory deposit) 

Momentom Collective reserves the right to cancel or terminate a guest for any form of misconduct to the community or for behavior that disrupts the stay of other residents or guests.

All residents must have insurance before arriving at residency.

COVID RELATED REFUND & CANCELLATIONS

If a resident has to cancel or miss part of their stay with Momentom due to being diagnosed as Covid 19 positive*, Momentom will offer 50% credit for their time missed applied to any residency with availability (valid for up to 12 months). 

*Formal documentation from your airline or other agency is required.

If a resident has to cancel or delay their stay with Momentom due to other circumstances, such as missed flights, personal choices, or not providing the correct documentation or tests to customs and health officials, there will be no refund or credit offered for the days booked that are missed. 

Thank you for your understanding in these new days of travel and retreat planning.